Academic Administrator

Academic Support

• Support the Head of academic school in the day-to-day administrative matters
• Coordinate with Operations & Admin. dept. to ensure smooth conduct of study term based on the SOC guidelines
• Organise and coordinate with Student Affairs dept. on campus-wide activities, both academic and social in nature, that impact student learning experience
• Provide enrolment guidance for existing students in their progression to senior levels
• Maintain and update student records to ensure current information is available for decision making by managers
• Develop and execute feedback tools and measures to enhance student satisfaction
• Moderate student complaints as frontline staff and promptly escalate to higher level for resolution
• Assist in activities to achieve student applications and enrolments
• Assist in activities to promote the University in school talks and campus visits
• Other tasks as assigned by the Head of School